WhatsApp Call
ABOUT ECCRM

Technology Built
Around the Way
Businesses Work

ECCRM is a CRM platform from ECSOFT, built to help businesses manage sales, service, customers and field operations through flexible and practical software.

Sales
CRM

Service
CRM

Mobile
CRM

Industry
Solutions

From
Enquiry to
Customer Success

CRM Software

25+

Years of Experience

5000+

Trusted Businesses

5+

Countries

Solutions for

Multiple Industries

OUR JOURNEY

From Software Development
to Business Solutions

Our journey has been driven by a simple belief – understanding real business needs and building practical software solutions that create value.

Our Story

2000

Started with billing software for retail & wholesale

2005

Expanded to custom business application development

2010

Introduced ERP, CRM and distribution solutions

2015

Cloud and mobile solutions for growing businesses

2020+

ECCRM – A complete CRM platform for sales, service and industry-specific needs

CRM Experts
WHY ECCRM EXISTS

We Believe Business Software
Should Fit the Business

Every business has its own customers, workflows, teams and challenges. ECCRM was built around that reality – not a one-size-fits-all approach.

Understand

Listen to real business challenges and workflows.

Connect

Bring sales, service, customers together.

Improve

Help businesses work smarter, grow sustainably.

OUR PLATFORM

One Platform.
Multiple Ways to Work.

ECCRM brings your sales, service and customer operations together with the flexibility to adapt to different industries and business models.

Explore Our Platform
Sales CRM

Manage leads, opportunities, quotations and sales pipelines.

Explore
Service CRM

Manage service requests, field teams, AMC and warranty.

Explore
Mobile CRM

Give your teams access to customer information anywhere.

Explore
Industry CRM

Adapt CRM workflows to different industries and business needs.

Explore
eccrm CRM Platform
Industry-Focused CRM Software Development

CRM Software for Multiple Industries

ECCRM provides flexible CRM solutions for businesses with different sales, service and customer management requirements. Industry-specific workflows can be configured around the way your teams operate.

OUR PURPOSE

A Clear Mission
for a Brighter Future.

Our Mission

Make business technology practical, connected and useful for the people who depend on it every day.

Our Vision

Build business software that evolves with the way companies sell, serve and grow.

OUR FOCUS AHEAD

Next Generation
of Business Operations.

Connected Data

Bring customer information together for better visibility.

Automation

Reduce manual repeat workflows.

Mobile Work

Support teams wherever business happens.

Intelligent Operations

Create a foundation for smarter business decisions.

Let's Build a Better Way
to Manage your Customers

Tell us how your business works. We'll show you where ECCRM can fit and help you achieve your business goals.

  • Personalized walkthrough
  • Discuss your business workflow
  • No-obligation consultation